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After you finish recording and submit a session, it enters a review queue where the Relic team evaluates the content. Depending on the outcome, you will either earn points or receive feedback that the session was not accepted. This page walks you through the full lifecycle of a submission and shows you how to track everything from within the app.

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The submission lifecycle

When you submit a session from the editor, it moves out of your draft board and into the review queue. From there it follows one of three paths:
1

Submitted

Your session is uploaded and waiting for review. No points are awarded yet.
2

Under review

A member of the Relic team is evaluating the recording, any labels you added, and any comments you attached.
3

Approved or rejected

The review concludes with one of two outcomes. Approved sessions earn points immediately. Rejected sessions receive no points.

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Tracking submissions in the app

Open the Submissions section from the left sidebar to see a full overview of your submission history. The dashboard shows four summary stats at the top:
StatWhat it shows
Total SubmissionsAll submitted sessions (drafts excluded)
ApprovedSessions that passed review, with your approval rate
Pending ReviewSessions currently awaiting a decision
RejectedSessions that were not accepted, with your rejection rate
The Recent Submissions list below the stats shows each session individually, with its title, submission date, session type, current status, and the points awarded (if approved).

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Submission outcomes

Approved

Your session met the review criteria. Points are added to your balance and you receive an in-app notification confirming the approval and the points awarded.

Rejected

Your session did not meet the review criteria for this submission. You receive an in-app notification, and the session appears as Rejected in your submissions list.
You will receive an in-app notification whenever a submission is approved or rejected. Make sure notifications are enabled in Account Settings under the Notifications tab.

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Rejected sessions

A rejection means the specific submission was not accepted - it does not permanently affect your account standing. You can review the session and resubmit it if you believe the content is still valid.
Repeated rejections for the same type of content may indicate a pattern worth reviewing. Focus on the tips below to improve your approval rate.
When a session is rejected, check the following before deciding whether to resubmit:
  • Was the recording clear and uninterrupted?
  • Did you remove or avoid recording sensitive content?
  • Did you add accurate labels or comments that describe what was happening on screen?

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Tips for getting sessions approved

Sessions with long gaps, frequent pauses, or very short durations are harder to evaluate. Aim for a steady stream of screen activity during the recording window.
Relic automatically pauses recording when it detects sensitive windows, but you should also avoid manually recording anything you would not want a reviewer to see - passwords, private messages, financial data, and similar content.
Use the editor to annotate key moments in the recording. Reviewers use your comments to understand context, so accurate, descriptive labels improve the chances of approval.
Do not submit a session that you know is missing important context or that has large sections deleted. A complete, coherent session is easier to approve.