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Relic is designed around a local-first principle: everything you record stays on your device until you actively choose to submit it. You review and edit your sessions before anything leaves your machine, and several built-in safeguards help protect sensitive content along the way.

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Your recordings stay local until you submit

When Relic captures your screen activity, screenshots are written directly to your device’s storage - not to any remote server. They remain there until you open the editor, review the session, and explicitly submit it. Nothing is uploaded automatically in the background. This means:
  • You can delete individual clips before submitting.
  • You can review every frame of a session in the editor before it leaves your device.
  • If you never submit a session, its screenshots never leave your machine.

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Sensitive-window auto-pause

Relic automatically pauses recording when it detects that the active window may contain sensitive content. This is a privacy protection that runs locally - it does not require any network connection. The auto-pause triggers when Relic detects an active window associated with banking sites, payment interfaces, or similar sensitive contexts.
The auto-pause is a heuristic. It catches common sensitive contexts but is not a comprehensive content filter. You are always responsible for reviewing your recordings in the editor before submitting.
When auto-pause activates, Relic stops capturing immediately and posts a notification. You can resume recording once you are in a context you are comfortable sharing.

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What you control before submitting

The Relic editor gives you full control over what gets included in a submission:

Delete clips

Remove any individual recording clip from a session before submitting. Deleted clips are removed from your local storage and are never uploaded.

Review every frame

Browse through your screenshots in the editor before you commit to submitting. Nothing is finalized until you click Submit.

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What is stored remotely after you submit

Once you submit a session, the following data is sent to Relic’s remote servers:
  • Session metadata - timing, duration, and status information
  • Screenshots - the recording frames from the clips you included in the submission
No window titles, typed content, comments you have not created, or analytics data beyond what you have opted into are included in a submission.
Relic never uploads screenshots, window titles, comments, labels, or typed content as part of usage analytics. If you opt into analytics, only coarse product events are sent - not the content of your recordings.

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Exporting your data

You can download a complete copy of your Relic account data at any time as a JSON file. The export includes your profile, sessions, recordings, comments, notifications, preferences, and analytics events.
1

Open Account Settings

Click the settings icon in the Relic sidebar.
2

Go to the Profile tab

The Profile tab is selected by default.
3

Click Export in the Data Export section

Relic assembles your data and saves the JSON file to your device. A success message shows the file path.

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Deleting your account

Deleting your account is a self-service action that permanently removes your account and its associated data. After deletion, you are signed out immediately and the account cannot be recovered.
Account deletion is permanent. Download your data export before proceeding if you want a copy of your records.
You can delete your account from the Account Actions tab in Account Settings.

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Screen recording permission on macOS

Relic requires screen recording permission to capture your display. On macOS, this permission is managed by the operating system - not by Relic. You can review or revoke it at any time in System Settings -> Privacy & Security -> Screen Recording.